Secure Mac support
Secure Mac is a free Mac App Store app that checks your Mac for signs of unwanted access and uses AI to explain what it finds. Here are answers to the most common questions.
Contact support
Email fakher.hakim@bridge-softwares.com with your macOS version and, if possible, a copy of the report (Copy Report in the toolbar). We usually reply within two business days.
Getting started
- Open Secure Mac and try the sample report to see what a scan produces.
- Add your Anthropic API key in Settings (⌘,).
- Grant the launch item folders shown on the scan screen.
- Click Start Scan. A full report usually takes about two minutes.
Privacy
Secure Mac has no accounts, analytics or tracking. Read the full Secure Mac privacy policy at bridge-softwares.com/apps/secure-mac/privacy/.
Common questions
Is Secure Mac free?
Yes, the app is free to download. Scans use your own Anthropic API key, so Anthropic bills you directly for the usage. You can open the built-in sample report without a key.
How do I get an Anthropic API key?
Create an account at console.anthropic.com, add billing, then open API Keys and create a key. Paste it into Secure Mac's Settings (⌘,). It is stored in your Mac's Keychain.
Why does Secure Mac ask for access to LaunchAgents folders?
Malware and remote-control tools usually restart through launch agents and daemons. The macOS sandbox only lets the app read these folders if you grant them, and access is read-only.
Does a clean report mean my Mac is safe?
It is a good sign, but not a guarantee. Sandboxed App Store apps cannot see everything, which is why every report includes a short list of settings to check yourself.
Does Secure Mac change or remove anything?
No. Every check is read-only. The report tells you what to do and links to the right System Settings pane, but you stay in control of every change.